Regardless of the fact that the web hosting service offered by the different companies is approximately identical, every provider has their own platform with its own tweaks and different ways to accomplish given things. That is why, a comprehensive knowledge base will be astonishingly useful both for people with little or no experience and for technically capable individuals who will eventually learn how given procedures are performed, but will waste precious time in the meantime. The purpose of such a knowledge base is to make the service fast and easy to use, saving users loads of time and energy. The outcome is more contented clients, since they can quickly find the info they are seeking, and less work for the help desk support team, because typically the majority of the inquiries and issues that customers have got are already included in the knowledge base. Given that the articles are professionally written and cover more things, you will be able to find out more not only about your own account, but also about the web hosting service in general.
Extensive Online Documentation in Semi-dedicated Servers
Our Linux semi-dedicated hosting service include in-depth technical documentation where you will see info about all the features that our in-house developed Hepsia Control Panel offers, plus solutions to different questions and challenges that you may confront. All configuration manuals feature comprehensive instructions, which goes to say that you won’t have to worry about skipping something if you would like to export a MySQL database, for example. The troubleshooting articles encompass a number of feasible causes of certain problems and the solution for each one of them, so if you are unable to send emails although you have the right SMTP settings, for instance, you can swiftly see what the reason for this could be and rectify the problem with a few mouse clicks in your mail client. As the Hepsia Control Panel offers quite a few features, you’ll be able to find applicable articles in each and every section. In case you would rather examine all help articles, click on the Help link, which is located in the top right corner of the page.