Dedicated Servers
24x7 Support Service

A 60–Minute Response Time Guarantee

All your assistance requests will be replied to within maximum 1 hour after the support ticket or e–mail has been received. If your case calls for further assistance from a system administrator, we’ll direct the ticket or the e–mail to the person in charge, right away and we will leave a comment to inform you that more time will be required for finding a solution. And if you make use of the Managed Servers package, any of the server management tasks included there will be carried out whenever you wish.

A Top–Quality Tech Support Service

We will be available to you 24x7x365 to answer any questions that you may have with regard to our Online Control Panel or any of the apps that we have pre–installed for you on the dedicated web hosting server. If you also require assistance tackling server management tasks, you can check out our Managed Servers package, which includes backup hard disk space, Operating System updates on a weekly basis, server monitoring and rebooting procedures, as well as problem troubleshooting and software installation services

An Intuitive Help Area

Our Online Control Panel is pre–installed for each dedicated server. Among its functionalities is a rather handy integrated knowledgebase that will walk you step by step on all the operations that you can perform. Most educational articles in addition video versions which demonstrate all the actions that you can perform in a very illustrative manner. You can find all the instructional articles and the video tutorials in the upper right corner of each Online Control Panel section.