Support Channels

  • 1 hour ticket response time

  • An Easy–to–Navigate Help Center

  • In the Online Control Panel you will find an in–depth Help section offering a lot of educational articles and regularly asked questions. They are compiled by our support team of skillful techs. Just type in your question and our intelligent system will return the most suitable answer.

  • Top quality support service

  • Tutorial Video Clips

  • If you would rather see how an action is carried out or how a problem is solved, instead of just reading about it, then examine our compilation of how–to video tutorials. They cover different topics and will help you swiftly find your way around our Online Control Panel.

  • Intuitive help center

  • A One–Hour Ticket Response Time Guarantee

  • We back up all our semi–dedicated servers with a 24/7/365 help desk service and a 60–minute ticket response guarantee. Our seasoned technical support engineers will be available to you around the clock to attend to your inquiries and to solve any problem that you might possibly come across. Just submit a tech support request from the Help Center and we will get back to you immediately.