1 hour ticket response
Timely support is our fundamental responsibility and that is why we’ve got a team of trained support engineers who will be happy to offer a quick answer to any question that you could have. Simply send your support ticket from the Online Control Panel and we’ll reply back to you within one hour at the latest. Actually, we strive hard and aim for a twenty–minute ticket response time.
An Easy–to–Navigate Help Section
Integrated into the Online Control Panel is an easy–to–browse Help section, which offers a variety of sources of information. You can browse through a frequently updated knowledgebase featuring web hosting account administration articles and web site administration articles, check out the step–by–step video tutorials or have a look at our F.A.Q. repository.
